Your Vehicle Deserves the Best

Trust Genuine Auto for unrivaled service and attention to detail.
Our Services

GENUINE AUTO SERVICE

AUTO REPAIR SERVICES

At Genuine Auto, we are your one-stop destination for all your automotive needs. As a full-service garage, we are proud to offer a comprehensive range of services, with a strong focus on maintenance, repairs, and diagnostics.

Maintenance is at the heart of what we do. Our team of skilled technicians will ensure your vehicle is always running smoothly and efficiently. From regular oil changes and fluid top-ups to tire rotations and comprehensive inspections, we will keep your vehicle in optimal condition, prolonging its lifespan and enhancing its performance.

Our experienced mechanics are equipped to handle any challenge. From brake repairs and suspension work to engine diagnostics and electrical fixes, we have the expertise and the state-of-the-art equipment to tackle even the most complex issues. Our cutting-edge diagnostic tools allow us to accurately identify and resolve any issues with your vehicle’s systems. 

Our team is dedicated to ensuring your complete satisfaction and earning your trust as your go-to automotive partner. Contact us now to schedule an appointment and let us keep your vehicle running smoothly for kilometers to come.

  • Affordable Auto Repair
  • Maintenance Packages
  • Inspection and Diagnostics
  • Tire Rotation & Storage
View Our Services

Maintenance & Repair

The technicians at Genuine Auto are trained to diagnose and repair your car safely.

Learn more

Tire Rotation & Alignment

Extend the life of your tires and maintain your tire warranty.

Learn more

Vehicle Diagnostics

Make informed decisions about your vehicle’s maintenance and repairs.

Learn more

Tire & Rim Sales

Find the perfect tires and rims for your vehicle.

Learn more

We offer an extensive range of car repair & maintenance services

Schedule An Appointment
auto services near me ottawa

GENUINE AUTO SERVICE

experienced automotive repair

Genuine Auto Service is owned and operated by Kieran Bernhardt & Connor Steel. Kieran & Connor are both Certified Master Automotive Service Technicians, and have several years of experience as  rd seal automotive service technicians.

Their focus is on customer service that is reliable and honest. Customer satisfaction, trustworthiness and loyalty are qualities that Genuine Auto is built on. In striving for these things Kieran & Connor hope to build a foundation for long-term relationships with their customers and their vehicles.

About Us

We are known for our customer service and for offering the best products and services

Honesty

We will never suggest a service for your vehicle that is unnecessary.

Quality

Warranty approved service with complimentary inspections.

Efficiency

When time is money and life is busy, we can assure fast, care-free service.

Experience

Red Seal Certified & Licensed Technicians, serving you both quality and value.

Stephanie Wilson

I was having a lot of trouble getting my wheel off of my truck, and I brought it to different dealerships and they wanted to charge me a fortune. With Genuine Auto, the tire was fixed in less than an hour and at a quarter of the charge.

North Gower, ON

Jessica Pegg

Very convenient location. Booked an appointment with Kieran to change out summer tires just in time for the first snowfall of the season. Friendly and quick service. Affordable tire storage. Will continue to service our vehicles at Genuine Auto.

Nepean, ON

Ben Michaud

Great service, more choice and selection than most.

Ottawa, ON

Lorraine Ten Oever

I purchased four new tires and had them installed by Kieran and Conor, and the service and quality was beyond what I expected. My car feels like I am driving on air and I now feel safe. Everything was done in a very professional and courteous manner.

Stittsville, ON

G. Thornhill

I’ve never had to return for an issue from their repairs and they follow up to see how your doing. I really have no complaints about this place; stop wasting your time and money and just come here to solve your issues. You won’t regret it. I’ve had too many cars to count and been to too many shady shops in the past that I had gave me a view towards mechanics that Genuine has completely changed.

Ottawa, ON

Kirsten Giles

I have been a customer for probably the last 5 years. Outstanding service, clear demonstration of work needing to be done provided, and reasonable prices. Overall great experience every time!

Wafa Dourou

A few years ago, while shopping at Costco I found myself with a flat tire. Seeked help from Genuine Auto since they were right there and an older guy took care of my tire and got me back on the road and refused to let me pay for it.

This year, I found myself needing a new set of tires and I remembered this place right away, called them up and they hooked me up with a nice set the following morning. Their tire prices were very comparable to Costco (even when on sale) and they were very professional and nice. They even followed up with a text message a few days after checking up on new tires to make sure I had no issues.

John MacPhee

I’ve never experienced this quality of service at a mechanic shop. None of the questionable upsells or confusing shop-speak: they explain the problem in simple terms, show you pictures and/or video of the problematic parts and give very reasonable prices.

They’ve been looking after both my cars for ~5yrs and have always gone above and beyond. Highly recommended!

Maintenance Recommendations

N

Oil change at 8000km for synthetic oil or 5000km for standard oil. If you can’t reach your target mileage within a year, then change at least twice.

N

Customer should check oil level monthly and add more as necessary.

N

Every 50,000 km: service transmission, and replace air filter, cabin filter, and coolant.

N

Replace spark plugs at manufacturer specified mileage.

N

Replace timing belts at manufacturer specified mileage or within 7 years due to rubber deterioration and dry rot.

N

Brake fluid replaced every 4 years unless recommended earlier by the manufacturer.

N

At 160,000 km replace any fluid not previously replaced, e.g., differential oil, transfer case, steering fluid, etc.

N

Tires should not exceed 7 years from the date manufactured due to the possibility of deterioration or dry rot.

N

Alignments as needed due to tire wear, suspension repairs, or customer concerns.

N

Brakes, belts, hoses, steering/suspension components as needed. Determined by visual inspection.

Make an appointment or leave a message

"*" indicates required fields

Name*